At Sinnokiz, we know how important it is for your little ones to receive their favourite items on time. We strive to provide fast, reliable and secure shipping for every order.

Order Processing Time

All orders are processed within 1–2 business days, excluding weekends and public holidays. Once your payment is confirmed, your goods will be carefully packed and prepared for dispatch.

International Shipping

We ship to selected countries worldwide.

Applicable local sales tax, VAT and shipping fees will be calculated at checkout, where required by local regulations.

Customs duties, import taxes and any related clearance fees may be charged by your local customs office upon arrival. These charges are not included in our product prices or shipping charges, and are the sole responsibility of the buyer.

Shipping Costs

Shipping costs are calculated automatically at checkout, based on your delivery destination and the total weight of your order.

Order Tracking

Once your parcel is dispatched, we will send you a tracking number by email. You may track your shipment online with this number.

Please allow up to 10 working days for most international deliveries; delivery time may vary due to customs clearance and local logistics.

Lost or Damaged Orders

If your parcel is lost in transit or arrives damaged, please contact our customer support team within 7 days after delivery. We will work with you promptly to resolve the problem.